How to Send a Parcel
Step-by-step from booking to delivery for first-time senders.
Open guideSHIPPING GUIDES PRACTICAL SUPPORT
Practical Shipping Guides
Practical guides on packaging, customs, documents and pricing to help you prepare every shipment well.
- 7 guide topics
- Step-by-step
- Practical only
START HERE
How Shipping with JP Express Works
Follow these steps in order. Each links to a detailed guide or service page.
- 1 Check service & destinationConfirm we ship to your destination and choose a service.
- 2 Confirm item eligibilityCheck whether your item is allowed or restricted.
- 3 Pack & labelPackage securely and label correctly.
- 4 Prepare documentsGather required information and paperwork.
- 5 Book or arrange handoverSchedule pickup or drop-off.
- 6 Track progressFollow your shipment until delivery.
GUIDE LIBRARY
Browse Guides by Category
Select a card to open the guide.
Packaging & Labeling
Protect your shipment and label it correctly to avoid delays.
Open guideShipping Documents
What paperwork to prepare and why it matters.
Open guideCustoms Basics
Understand declarations, duties and clearance — with no guarantees.
Open guideRestricted & Prohibited Items
Check what can and cannot be shipped before you book.
Open guideInternational Shipping Tips
Practical advice for smoother cross-border shipments.
Open guideBusiness Shipping
Guidance for e-commerce, SMEs and commercial shippers.
Open guide
PREPARATION CHECKLIST
Before You Book
Tick each item to confirm you've prepared it.
0 of 6 prepared
This checklist is informational only. Completing it does not submit a booking or request a pickup.
GUIDE FAQ
Common Questions About These Guides
Uncertain about eligibility, documents, destination coverage or a specific shipment? Contact support.
These guides are practical preparation guidance. Operational details,
rates and policies are confirmed by JP Express when you book or request a quote. Always confirm
current requirements with our team.
No. Customs decisions are made by destination authorities. Our guides
explain common requirements, but we cannot guarantee clearance or duty outcomes. Confirm specific
cases with our support team.
Open the Restricted & Prohibited Items guide. If you are unsure,
contact support with your item description and destination before booking.
Pickup can be requested via a quote or contact form. The preparation
checklist here does not submit a booking. Use Get a Quote or Contact Support to arrange pickup.
Check the Destinations page, or contact support with your destination.
Coverage and service options depend on current routes.
Rates, estimates, customs, insurance, liability and claims answers
require approved policy. Contact our support team directly so we can give you accurate
information.
Still unsure? Our team can help with shipment-specific guidance.
Ready to Ship?
Get a quote or talk to our team about your shipment.